YOUR INFORMATION
Privacy at Sungrace.
A clear view of the information used to prepare and fulfil your team’s orders.
Account and order details
We store the name and email used for your account, protected password records, saved artwork, garment choices, order history, contact information and delivery details. These support sign-in, quotes, artwork review, fulfilment and customer service.
Sign-in and payments
If Google sign-in is enabled and you choose it, Google shares your verified email, name and account identifier. The website does not receive your Google password. If online payments are enabled, Razorpay processes the payment; Sungrace stores payment references and confirmation status, not your card number or banking password.
Access and cookies
Essential cookies maintain signed-in sessions and protect the sign-in process. Your order details and uploaded logos are accessible to your account and authorised Sungrace staff. Information may also be processed by service providers used for hosting, email, payment and order delivery.
WhatsApp help and saved drafts
The WhatsApp help panel saves your unfinished message on this browser so you can return to it after changing pages or reopening the website. Use Clear draft in the panel to remove it, or clear this site’s browser storage. The panel’s open or closed state is kept for the current browser tab. Drafts are not sent to Sungrace by this panel; opening WhatsApp passes the selected message to WhatsApp, where you choose whether to send it. Your conversation and replies remain in WhatsApp.
Optional website analytics
If you choose “Allow analytics”, we use Google Analytics to understand visits, product views, additions to an order, checkout starts and clicks to WhatsApp. Analytics uses cookies and processes technical information such as browser, device and approximate location. We send public page addresses without query strings, garment identifiers, quantities and approved campaign labels. We do not send account details, customer contact information, uploaded logos or WhatsApp message contents in these events.
Analytics remains off until you agree. We respect browser Do Not Track and Global Privacy Control signals. Advertising storage, Google signals and advertising personalisation are disabled in this integration. Your preference is remembered on this browser for up to 180 days. Change it at any time using Cookie preferences in the footer; withdrawing permission stops future measurement and removes this site’s Analytics cookies. It does not remove data already processed by Google. See Google’s privacy policy for information about its processing.
Questions and requests
To ask about information held for your account, request a correction or discuss deletion, contact office@sungraceuniforms.com. Order and transaction records may need to be retained for fulfilment and applicable record-keeping requirements. Please do not email passwords or payment credentials.